| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 | | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 | ||||||
 | ||||||
| | | | | | |
 | |||||||||||||||
 | |||||||||||||||
 |  | ||||||||||||||
|  | ||||||||||||||
| |||||||||||||||
 | |||||||||||||||
| |||||||||||||||
 | |||||||||||||||
| |||||||||||||||
 | |||||||||||||||
| |||||||||||||||
 | |||||||||||||||
| |||||||||||||||
 | |||||||||||||||
| |||||||||||||||
 | |||||||||||||||
| |||||||||||||||
 | |||||||||||||||
| | | | | | | | | | | | | | | |
Hughes Network Systems, Inc. (HNS), a wholly owned subsidiary of The DIRECTV Group, Inc., is the world's leading provider of broadband satellite network solutions for businesses, governments, and consumers, with more than 750,000 systems ordered or shipped to customers in 85 countries. HNS pioneered the development of high-speed satellite Internet access services, which it markets globally under the DIRECWAY® brand.
With its headquarters situated outside Washington, D.C. in Germantown, Maryland, USA, HNS maintains sales and support offices worldwide and employs approximately 2,000 people in engineering, operations, marketing, sales and support. It operates manufacturing facilities in Gaithersburg, Maryland. HNS is certified to the ISO_9001 standard.
HNS is continuously expanding its international presence as its customer base grows. It maintains operations facilities and/or sales offices globally, including the United Kingdom, Germany, Czech Republic, Italy, Russia, Brazil, Mexico, China, Indonesia, the United Arab Emirates, and India. Hughes Escorts Communications Ltd. (HECL), a provider of satellite communications services in India, is an affiliate company.
Customer service and support
HNS offers complete turnkey solutions, including program management, installation, training, maintenance and support—for professional and rapid deployment anywhere, worldwide. At our Network Operations Centers, experienced engineers monitor customer networks 24 hours a day, 7 days a week, 365 days a year. This is backed by an extensive field operations organization that provides reliable, responsive service to all our customers.
Shared hubs that give businesses more options
Besides supplying dedicated networks to customers and service providers worldwide, HNS owns and operates a global base of DIRECWAY shared hub services throughout the United States, Brazil, China, Europe, and India. Customers of DIRECWAY shared hub services can realize the many benefits of broadband by satellite—without having to build and operate their own dedicated hubs.
Quality Policy
The Quality policy of Hughes Network Systems is:
- To set the standard for excellence in our industry
- Earn the respect of our customers and suppliers throughout the world
- Satisfy customers by meeting their needs and exceeding their expectations
- Deliver error-free, competitive products on time and services second to none
- Ensure that every job is done right the first time, every time
